Telesales Representative – Student Success

About the role

We are looking for a dynamic Telesales Representative focused on student success to join our team in Maadi, Cairo. In this role you will combine sales expertise with a passion for education to help learners achieve their goals.

Key responsibilities

• Make outbound calls to potential and existing customers to promote and sell our products and services.
• Understand customer needs, recommend suitable solutions and close sales effectively.
• Respond to inquiries professionally, turning conversations into positive sales opportunities.
• Follow up on marketing leads, build strong relationships and keep accurate records in the CRM system.
• Handle objections confidently, provide clear product information and ensure a smooth sales process.
• Support students throughout their learning journey by identifying challenges and offering tailored solutions.
• Consistently achieve or exceed sales targets and key performance indicators.
• Track and analyse student learning data to identify improvement areas and propose actionable plans.

Required profile

• Minimum of 1 year experience in sales (telesales, call centre or education industry preferred).
• English communication skills at B1 level or higher.
• Target‑driven mindset with a proven ability to meet and exceed goals.
• Passion for education and a strong commitment to delivering exceptional customer experiences.

Required skills

• CRM system usage