Training Academy Coordinator - ISO Certifications

About the role

SGS, a Swiss multinational providing inspection, verification, testing and certification services, is hiring a Training Academy Coordinator for its BA Training Academy in El-Basatin Sharkeya. The coordinator plans, organizes and manages all aspects of training programs, ensuring sessions are delivered effectively, meet quality standards and comply with organizational policies and accreditation requirements.

Key responsibilities

• Develop and maintain training calendars aligned with business needs and client requirements.
• Coordinate training schedules, venues and logistics for in-person and virtual sessions.
• Handle delegate registrations, confirmations and pre-training communication.
• Maintain accurate attendance and participant records in the training management system.
• Prepare and distribute training materials, certificates and supporting documents on time.
• Liaise with trainers to confirm content accuracy and compliance with accreditation standards.
• Collect and analyze course evaluations and feedback, and prepare post-training reports for audit and compliance.
• Provide administrative and logistical support to trainers and resolve operational issues promptly.
• Ensure training complies with SGS policies, accreditation requirements and confidentiality standards, and contribute to process improvements.

Required profile

• Bachelor's degree in business administration, education or a related field.
• At least 1 year of experience in training coordination, learning and development or administrative support within a certification or professional services environment.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and spoken English and Arabic.
• Customer-oriented, proactive problem solver who can work under pressure and meet strict deadlines.

Required skills

• Proficiency in MS Office Suite and virtual training platforms such as Zoom and MS Teams.
• Familiarity with Learning Management Systems (LMS) and document control processes.

To apply, interested candidates should send their updated CV by email to the recruiter named in the original posting.