Travel Consultant – Call Center Role
Reserval · El Mohandessin
Job description
About the role
We are seeking a Travel Consultant to join our call centre team in Mohaddessin. You will assist customers with flight and hotel bookings, using our digital platform and GDS tools, while delivering high‑quality service in a fast‑paced environment.
Key responsibilities
- Handle inbound and outbound calls to support travel bookings and inquiries.
- Use Amadeus GDS to book, modify, and manage flight reservations.
- Assist customers with hotel reservations and related services.
- Resolve issues promptly to maintain high customer satisfaction.
- Collaborate with team members to meet performance targets and service standards.
Required profile
- 1–2 years of experience in travel booking or call‑centre environments.
- Proficiency with Amadeus GDS (mandatory).
- Customer‑first mindset with strong problem‑solving abilities.
- Willingness to work rotational shifts.
Required skills
- Amadeus GDS
- Hotel booking systems (preferred)
What we offer
- Opportunity to join a leading digital travel agency shaping the future of travel.
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Published 23 hours ago
Expires 1 month from now
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Reserval
El Mohandessin
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