Community Experience Associate – Front Desk & Guest Services

About the role

Technopolitan is looking for a Community Experience Associate to be the welcoming face of our PropTech community. You will greet members, manage front‑desk operations and ensure a smooth, friendly experience for all visitors.

Key responsibilities

• Greet and check‑in members and guests.
• Create a welcoming and collaborative environment for the community.
• Cover the front desk during business hours and manage high‑traffic lobbies.
• Utilize the Bookings Management System to streamline check‑in processes.
• Provide excellent customer service and promptly address queries.
• Monitor for unusual or suspicious activity and escalate when necessary.
• Perform general administrative and clerical support tasks.
• Assist with event set‑up and onsite event management.
• Participate in regular team training and professional development.
• Support additional projects and assignment rotations as required.

Required profile

• Previous experience in a customer‑experience or front‑desk role.
• Fluent spoken and written English and Arabic.
• Strong computer skills, especially MS Office Suite and web applications.
• Excellent organizational and task‑prioritization abilities.
• Ability to work both independently and as part of a team.
• Charismatic, passionate, with strong communication skills.
• Attention to detail and solid problem‑solving capabilities.

Required skills

• Bookings Management System
• MS Office Suite

What we offer

• Competitive salary
• Social insurance
• Medical insurance
• Work location in Fifth Settlement – Park View, Cairo