Front Desk Receptionist

About the role

We are looking for a friendly and professional Front Desk Receptionist to join Shiny White Dental Centers. The role is the first point of contact for patients, ensuring a smooth and welcoming experience from registration through checkout.

Key responsibilities

• Greet and register new patients, assisting them with required forms and documentation.
• Verify and update patient information in the clinic’s data system.
• Inform patients about office procedures, policies, and financial treatment plan options.
• Schedule appointments, confirm upcoming visits and recalls according to office protocols.
• Handle patient inquiries and resolve complaints, maintaining high satisfaction levels.
• Maintain a clean and professional reception area.

Required profile

• Professional attitude and appearance.
• Proven experience as a front‑desk representative or similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Problem‑solving mindset and customer‑service orientation.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.
• Fluent written and spoken English.

What we offer

• Full‑time position with a five‑day work week.
• Opportunity to work in a leading dental service organization in the Middle East.