Head of Operations & Office Management (Saudi, Egypt & China Coordination)

About the role

We are seeking a senior leader to head operations and office management for our Alexandria hub. The role will ensure smooth day‑to‑day office functions while coordinating business activities across Saudi Arabia, Egypt and China.

Key responsibilities

• Oversee daily office management, staff coordination, workplace readiness and resource utilization.
• Synchronise workflow between Saudi‑facing clients, Alexandria technical teams and Chinese suppliers or partners.
• Translate company priorities into operational plans, targets, resource allocation and reporting structures.
• Monitor attendance, workload, output, quality and efficiency using measurable indicators.
• Establish service levels and procedures for inquiries, proposals, technical submissions and procurement packages.
• Coordinate design, BIM, estimation, quantity surveying, tendering, contracts, procurement, finance, document control and recruitment support.
• Build dashboards for staffing, utilization, turnaround time, risk and commercial exposure.
• Identify capacity gaps, process issues or risks early and drive corrective actions.
• Standardise operating procedures, approval gates, templates and knowledge‑transfer routines.
• Support leadership with hiring plans, budget forecasts and operational risk reviews.

Required profile

• Proven experience in office operations and multi‑regional coordination.
• Strong leadership skills with the ability to hold teams accountable for performance.
• Analytical mindset to monitor KPIs and drive continuous improvement.
• Excellent communication and stakeholder‑management abilities across different time zones.

Required skills

• BIM