Information Technology Specialist

About the role

We are seeking a motivated Information Technology Specialist to maintain and support our company's IT infrastructure. The role involves troubleshooting technical issues, ensuring system security, and providing day‑to‑day technical assistance to employees.

Key responsibilities

• Install, configure, and maintain computer hardware, software, printers, and network equipment.
• Provide technical support to employees and resolve IT‑related incidents.
• Monitor system performance and troubleshoot network problems.
• Manage user accounts, passwords, and access permissions.
• Maintain data backup and recovery solutions.
• Implement and update cybersecurity measures.
• Support Microsoft Windows, Office 365, and email systems.
• Coordinate with external vendors for equipment and services.
• Prepare technical documentation and reports.

Required profile

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–5 years of experience in IT support or system administration.
• Strong communication and problem‑solving abilities.
• Certifications such as CompTIA A+, Network+, or CCNA are a plus.
• Fluency in English; Arabic preferred.

Required skills

• Microsoft Windows
• Office 365
• Email systems
• Windows Server
• Active Directory
• Networking
• Operating systems
• Troubleshooting
• Data backup and recovery
• Cybersecurity measures
• Hardware installation
• Printer configuration