Medical Client Experience Agent (Pharmacy Graduate)

About the role

We are seeking motivated pharmacy or medical science graduates to join our team as Medical Client Experience Agents. This position bridges healthcare knowledge with administrative excellence, ensuring a seamless experience for our medical clients.

Key responsibilities

• Handle client inquiries and provide accurate information regarding medical services.
• Maintain and update client records in compliance with privacy regulations.
• Coordinate appointments, follow‑ups, and documentation between patients and healthcare providers.
• Assist in preparing reports and tracking key performance indicators.
• Collaborate with internal teams to improve operational workflows and patient safety.

Required profile

• Bachelor’s degree in Pharmacy, Science, or a related field (fresh graduates are welcome).
• Strong interest in transitioning to a medical administrative role.
• Excellent communication skills and a customer‑focused mindset.
• Ability to work independently and as part of a dynamic team.

Required skills

What we offer

• Four‑day work week with three days off.
• Competitive salary package, including commission and KPI‑based incentives.
• Comprehensive social and medical insurance coverage.
• Work locations in New Cairo and Sheikh Zayed, Egypt.