Performance Account Manager

About the role

We are looking for a Performance Account Manager to join Makaseb, a specialised e‑commerce and digital‑marketing agency serving Gulf markets. You will act as the main point of contact for clients, ensuring their digital projects are delivered on time, on budget, and meet agreed performance goals.

Key responsibilities

• Conduct initial client meetings to define store dimensions, goals, and budgets.
• Create and maintain client accounts on Notion and other CRM tools.
• Set up WhatsApp groups for ongoing communication and follow‑up.
• Supervise all project processes, ensuring access to advertising and social media accounts.
• Develop and share project plans on Notion, assign tasks, and monitor timely execution.
• Produce weekly updates via WhatsApp and comprehensive monthly reports.
• Prepare and send invoices, following up on payments.
• Hold regular review meetings with clients to address questions and adjust strategies.

Required profile

• Bachelor’s degree.
• 2–4 years of experience as an Account Manager or Executive in a digital‑marketing agency.
• Experience with account‑management CRM platforms such as Notion or HubSpot.
• Preferably worked with KSA‑based clients.
• Intermediate English proficiency (minimum).
• Ability to thrive in a fast‑paced, team‑oriented environment.

Required skills

• Notion
• HubSpot

What we offer

• 5‑day work week (Sun‑Thu, 9 AM‑6 PM) with weekends on Fri‑Sat.
• Social and private medical insurance.
• Hybrid working model.
• Career development and learning opportunities.
• Gym subscription discount.