Telesales Representative

About the role

The Telesales Representative will join Be Group’s on‑site sales team in Heliopolis, Egypt. You will contact prospective and existing clients by phone, present the company’s digital marketing services, and turn inquiries into sales opportunities.

Key responsibilities

• Call leads and existing customers to introduce services and understand their needs.
• Explain product features, answer questions, and handle objections.
• Record call outcomes and update client information in the CRM system.
• Follow up on leads, schedule demos, and support the onboarding of new clients.
• Provide feedback to improve sales scripts and processes.

Required profile

• Strong verbal communication and active listening skills.
• Customer‑service mindset with ability to resolve inquiries professionally.
• Proven sales ability to meet targets and identify upselling opportunities.
• Quick learner of new sales techniques, product knowledge, and CRM tools.
• Basic computer literacy and experience with phone systems and email.
• Ability to work on‑site in Heliopolis, manage time effectively and stay organized.
• High school diploma or equivalent; prior telesales or call‑center experience is a plus.

Required skills

• CRM software