Toy Store Sales Associate

About the role

We are seeking a friendly, energetic Sales Associate to join our toy store team. The role involves helping children and parents find the perfect toys while delivering an exceptional shopping experience.

Key responsibilities

• Greet customers warmly and assist them in selecting toys.
• Provide detailed product knowledge, including features, benefits, and age appropriateness.
• Recommend complementary items and upsell when appropriate.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain a clean, organized, and visually appealing store environment.
• Restock shelves and ensure attractive product displays.
• Assist with receiving, unpacking, and labeling new inventory.
• Follow store policies and procedures.
• Collaborate with team members to achieve sales targets.
• Participate in store promotions, events, and seasonal activities.
• Share customer feedback with management to improve product selection and service.

Required profile

• Previous retail or sales experience preferred, especially with toys or children’s products.
• Enthusiastic, outgoing, and passionate about toys and play.
• Reliable, punctual, and able to work flexible hours, including weekends and holidays.

Required skills