Visa Processing & Data Entry Officer

About the role

The Visa Processing & Data Entry Officer will support clients in preparing and submitting visa applications, ensuring all documentation meets embassy and consulate requirements. Based in our Giza office, you will act as a key liaison between clients, consular authorities and the central visa team.

Key responsibilities

• Collect, review and verify visa application documents from clients.
• Complete visa application forms (online or paper) on behalf of clients.
• Provide guidance on required documents for various visa types (tourist, business, work, etc.).
• Track application status, follow up with embassies/consulates and manage appointments, courier services and payments.
• Maintain accurate digital and physical filing systems for all client records.
• Coordinate with the central visa team for processing updates and reporting.
• Stay up‑to‑date with visa policies, procedures and consular regulations for multiple destinations.
• Communicate any delays, missing documents or additional requirements clearly to clients.

Required profile

• Bachelor’s degree or diploma, preferably in Tourism, Business Administration or a related field.
• 2–4 years of experience in visa processing or travel‑agency operations.
• Strong knowledge of visa procedures for Schengen, USA, UK, GCC and other popular destinations.
• Excellent communication skills in Arabic and English.
• High level of professionalism, attention to detail and ability to meet deadlines under pressure.

Required skills

• Proficiency with MS Office and online visa portals.