Butler (Luxury Hospitality)
Rixos Hotels in Egypt · Qesm 2nd Hurghada
وصف الوظيفة
About the role
Accor is looking for a dedicated Butler to provide personalized, high‑end service to guests. The role focuses on anticipating guest needs, ensuring privacy, and delivering memorable experiences throughout the stay.
Key responsibilities
- Identify and anticipate guests’ needs, delivering tailored service.
- Assist guests with plans, arrangements, and special requests.
- Maintain knowledge of all in‑suite services, technology, amenities, and systems.
- Welcome repeat guests, update profiles, and give special attention to long‑stay or celebratory guests.
- Respect guest privacy and handle valuables according to protocol.
- Report to duty on time, follow operating procedures, and keep all logbooks and hand‑overs up to date.
- Build friendly relationships with colleagues across all areas and present a well‑groomed appearance.
Required profile
- Strong attention to detail and ability to anticipate guest needs.
- Professional demeanor, punctuality, and excellent personal grooming.
- Respect for guest privacy and cultural sensitivity.
- Team‑oriented attitude with good communication skills.
- Ability to follow established procedures and maintain accurate records.
Required skills
What we offer
- Exclusive benefits specific to the hospitality sector.
- Opportunities for career development within the Accor Group.
- A supportive and caring work environment.
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Rixos Hotels in Egypt
Qesm 2nd Hurghada
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