Collection Associate

About the role

Nestlé Business Solutions is hiring a Collection Associate in Cairo, Egypt, within its Order to Cash department. The role supports end-to-end credit and collection activities, including reviewing customer credit, setting and monitoring credit limits and payment terms, tracking AR aging and DSO, performing account reconciliations and following up on outstanding payments.

Key responsibilities

• Perform credit reviews for new and existing customers and support the assessment of credit limits and risk categories.
• Review the factors behind credit limits and risk levels, including credit checks and tolerances.
• Monitor the consistent application of credit terms, payment terms, credit risks and limits.
• Ensure timely and accurate cash reconciliation, including cash application, discrepancy investigation and reporting.
• Calculate, monitor and report Days Sales Outstanding (DSO).
• Monitor and report Accounts Receivable (AR) aging.
• Follow up with customers on outstanding payments and overdue balances.
• Perform customer account reconciliations and investigate discrepancies.
• Carry out collection analysis and support credit management activities.
• Execute collection strategies in line with market credit policies and prepare supporting documentation for customers.
• Conduct outbound collection activities and issue dunning letters when required.

Required profile

• Bachelor's degree in Accounting, Finance or a related field.
• 1-2 years of relevant experience.
• Full professional proficiency in English.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy with numbers.
• Analytical mindset with the ability to identify and resolve discrepancies.

Required skills

• Advanced Microsoft Excel skills.
• Strong time-management and organizational skills.