Customer Service Sales Representative

About the role

We are looking for a motivated Customer Service Sales Representative to engage existing customers, promote course renewals, and drive conversion through personalized learning solutions. You will be the primary point of contact throughout the student journey, ensuring high‑quality support and fostering long‑term relationships.

Key responsibilities

• Contact existing customers to promote course renewals and increase conversion rates.
• Follow up with customers to understand their needs and recommend tailored learning solutions.
• Provide professional support throughout the student journey and handle inquiries promptly.
• Monitor student progress, analyze data, and suggest improvements to boost learning outcomes and renewals.
• Build strong relationships to enhance satisfaction, encourage repeat business, and generate referrals.

Required profile

• Minimum 1 year of experience in sales or customer service.
• Strong communication and persuasion abilities.
• Target‑driven mindset comfortable with performance‑based environments.
• Motivated to achieve and exceed sales targets with a commission‑focused attitude.

Required skills

What we offer

• Basic salary plus unlimited commission.
• Paid training program.
• Social and medical insurance benefits.