Customer Service Teller – Branch Banking

About the role

The Branch Customer Service Teller will work directly with clients in a bank branch, handling daily transactions and ensuring compliance with Banque Misr policies. This entry‑level position offers the opportunity to develop banking skills while delivering high‑quality service to customers.

Key responsibilities

• Process account transactions such as cash deposits, withdrawals, check cashing, balance inquiries and fund transfers.
• Verify that all activities comply with the latest Banque Misr policies, compliance and KYC standards.
• Identify sales referral opportunities during customer interactions.
• Maintain an accurate cash drawer, reconcile it with the settlement sheet and address any shortages or overages.

Required profile

• 0‑3 years of experience in banking services within a branch network.
• University degree with graduation year between 2024 and 2026 and a minimum grade of “Good”.
• Proficiency in English.
• Strong communication and presentation abilities.
• Never been tested by Banque Misr and no relatives up to the third degree employed by the bank.

Required skills

• MS Office (advanced PC skills).