Food Safety & Hygiene Supervisor

About the role

The Food Safety & Hygiene Supervisor at Novotel Cairo Airport is responsible for setting, monitoring and maintaining the highest standards of food safety, sanitation and hygiene across all F&B outlets, kitchens, banqueting and storage facilities. The role ensures compliance with Accor's ALLSAFE standards, HACCP, ISO 22000 principles and the Egyptian National Food Safety Authority (NFSA) regulations.

Key responsibilities

• Daily inspections of kitchens, food prep areas, guest outlets, store rooms and stewarding facilities, and monitoring of critical control points such as storage temperatures, cooking/cooling logs, defrosting and cross-contamination risks.
• Overseeing personal hygiene of food handlers (uniforms, hair restraints, handwashing, health certificates) and chemical usage and SDS compliance.
• Coordinating third-party audits (e.g. Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments, and managing microbiological testing of food, surfaces, ice machines and water with accredited labs.
• Supervising the pest control programme and reviewing technician reports.
• Delivering mandatory food safety and personal hygiene training for new and existing kitchen and F&B staff, and keeping training logs with the Talent & Culture department.
• Checking receiving dock conditions, vehicle hygiene, product temperature and expiry dates, and taking part in supplier audits with Purchasing.
• Maintaining HACCP documentation, corrective action logs and audit reports, and investigating guest complaints or incidents related to food safety.

Required profile

• Bachelor's degree in Food Science, Microbiology, Environmental Health, Hospitality Management or a related field.
• Minimum 2-3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.
• Certified HACCP Level 3 or 4; ISO 22000 Internal Auditor certification preferred.
• Fluent Arabic and English (written and spoken); additional languages are a plus.
• Experience with Opera or a related system is an asset.

Required skills

• Deep knowledge of NFSA regulations and Accor hygiene standards.
• Strong observation, attention to detail, and effective communication and coaching.