Indirect Sales Audit & Quality Specialist

About the role

The Indirect Sales Audit & Quality Specialist monitors and improves the performance and compliance of indirect sales channels such as distributors, dealers and retail partners. The role ensures adherence to company policies, maintains service quality standards and supports continuous process improvement across Alexandria, Beheira and Kafr Elsheikh.

Key responsibilities

• Conduct regular audits of distributors, dealers and retail outlets to verify compliance with policies and procedures.
• Monitor sales operation quality, validate sales transactions, inventory records and documentation.
• Identify operational gaps, policy violations and inefficiencies, and prepare audit reports with recommendations and corrective action plans.
• Follow up on corrective actions, ensuring timely implementation and closure.
• Support fraud prevention by detecting suspicious transactions and non‑compliance.
• Collaborate with Sales, Operations, Finance and Compliance teams to resolve findings.
• Analyze sales performance data and quality metrics to uncover improvement opportunities.
• Perform field visits across Alexandria, Beheira and Kafr Elsheikh to evaluate distributor and retail operations.
• Provide coaching and recommendations to enhance operational quality within the indirect sales network.

Required profile

• Bachelor’s degree in Business Administration, Commerce, Accounting or a related field.
• 2–5 years of experience in sales audit, quality assurance, retail audit, internal audit or indirect sales operations.
• Experience in FinTech, Banking or Retail is preferred.
• Strong analytical, reporting and stakeholder‑management abilities.
• Willingness to travel frequently within the assigned regions.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Office.