Medical Secretary – Front Desk & Administration

About the role

The Medical Secretary will be the first point of contact for patients at FLO Clinics in Al Jizah, Egypt. Working full‑time on‑site, you will ensure smooth front‑desk operations and support clinicians with essential administrative tasks.

Key responsibilities

• Greet patients and manage the reception area, handling phone calls and inquiries.
• Schedule and coordinate appointments using the FLO Clinics platform.
• Maintain and update patient records, ensuring accurate data entry.
• Prepare and process medical forms, prescriptions, and billing‑related documents.
• Organise medical documentation and assist clinicians with administrative needs.
• Collaborate with clinical and administrative teams to facilitate patient flow.

Required profile

• Completed secondary education; diploma or certificate in medical administration preferred.
• Strong appointment‑scheduling experience in a medical office.
• Proficient clerical skills, including filing, record management and document preparation.
• Working knowledge of medical terminology and office workflows.
• Excellent written and verbal communication with a patient‑centered attitude.
• High attention to detail and ability to handle multiple tasks in a fast‑paced environment.
• Commitment to confidentiality and compliance with legal and ethical standards.

Required skills

• Accurate typing.
• Familiarity with clinic management or electronic health record systems.