Onboarding Specialist

About the role

Axis is a fast‑growing fintech company in Egypt that offers a mobile wallet and digital banking platform for small businesses. We are looking for an Onboarding Specialist to manage the end‑to‑end KYC process, ensuring new partners and customers are verified quickly and accurately.

Key responsibilities

• Review daily KYC submissions from external partners and take appropriate actions.
• Manage the flow of KYC documents with external partners and our partner bank.
• Prepare and ship weekly KYC reports to the bank, meeting agreed timelines.
• Collect required documents from partner companies and facilitate their delivery when needed.
• Participate in on‑ground activation events to onboard new customers.

Required profile

• Previous experience in an administrative or sales‑support role.
• Excellent communication and interpersonal abilities.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple tasks efficiently and prioritize effectively.
• Self‑motivated and capable of working both independently and within a team.

Required skills

• Proficiency in Microsoft Office suite (Word, Excel, Outlook).

What we offer

• Medical insurance covering employee, spouse and up to three children.
• Life insurance.
• Gym subscription.
• Competitive leave policy with extended maternity, paternity and marriage leave.