Operations & Administrative Coordinator (Part‑time, Hybrid)

About the role

We are seeking an organized and reliable Operations & Administrative Coordinator to support the daily activities of a growing fitness and wellness business. The position offers flexible work arrangements, allowing you to work online or offline depending on business needs.

Key responsibilities

• Follow up on client requests, appointments, bookings, and pending actions.
• Maintain and update client, subscription, payment, and attendance records.
• Review data to identify missing or incorrect information.
• Manage scheduling and coordinate appointments.
• Communicate with clients via WhatsApp and other channels.
• Prepare simple daily and weekly reports.
• Track pending tasks and ensure timely completion.
• Support management with administrative and operational tasks and escalate important issues.

Required profile

• Strong organizational and follow‑up skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal abilities.
• Proficient written and spoken English.
• Reliable, punctual, and well‑organized.
• Ability to work independently and take responsibility.
• Previous administrative, customer service, operations, or fitness/wellness experience is a plus.
• Students and fresh graduates with strong organizational skills are welcome.

Required skills

• Microsoft Excel
• Google Workspace
• Microsoft Office (general)