Operations and Facilities Manager (East Cairo)

About the role

JLL is hiring an Operations and Facilities Manager for East Cairo. The role manages mixed-use properties and facilities, ensuring procedural and legislative requirements are met, and involves inspection rounds at work sites to monitor the implementation of buildings and facilities management policies.

Key responsibilities

• Plan and budget: develop the operational plan, monitor expenditure and performance indicators, and estimate the annual budget for property and facilities activities.
• Policies and governance: implement and develop policies and procedures, build working relationships with internal departments, government bodies and service providers, and respond to inquiries and attend meetings.
• Contracts and vendors: supervise contract officers, review tenders and contracts (facilities, landscaping, maintenance), evaluate supplier quality through site visits and complaints, and approve completion certificates for invoices.
• Security, leasing and sustainability: organise security and guarding services, handle leasing requests for premises or warehouses, and oversee waste reduction, reuse, recycling and energy-saving plans.
• Team leadership: contribute to annual performance evaluations, propose training, distribute work, and approve attendance, departures and leave.
• Maintenance: follow up preventive and corrective maintenance, maintenance contracts and service providers, review maintenance reports, and handle emergency requests via the helpdesk.
• Field inspections: carry out field rounds to monitor building conditions, safety and civil works needs, and recommend works by priority.
• Safety and compliance: check fire alarm systems, firefighting equipment and lift efficiency, and organise mock evacuation drills.
• Documentation and utilities: archive documents, review invoices and reports, prepare monthly reports, manage property insurance correspondence, and supervise water and electricity accounts and consumption reports.

Required profile

• Minimum 8-10 years of overall property management experience.
• Minimum 5 years managing mixed-use developments, malls, high-rise commercial, office and/or residential buildings in Egypt.
• On-site position in Cairo.