Operations Executive – Ultra Fast Grocery (OTR)

About the role

Amazon Ultra Fast Grocery (UFG) is building a new fast‑delivery service in Egypt. We are looking for an Operations Executive to lead On‑The‑Road (OTR) store operations in Alexandria, ensuring high‑quality, safe, and efficient service for our customers.

Key responsibilities

• Manage end‑to‑end UTR operations for one large site or multiple smaller sites.
• Supervise store teams, meet customer‑facing metrics, and uphold quality, safety, and morale standards.
• Drive performance management, coaching, and feedback for associates.
• Design and deliver training and development plans for pickers.
• Collaborate with merchant stakeholders to continuously improve processes.
• Conduct daily 4M/5S and Safety Gemba audits.
• Work flexible shifts, including nights and weekends, across different store locations.

Required profile

• Bachelor’s degree.
• 1‑3 years of experience managing people and processes in a customer‑facing, warehousing, logistics or manufacturing environment.
• Strong written and verbal communication skills.
• Ability to travel between stores within Egypt.
• Self‑motivated, resourceful, and able to work under pressure and in ambiguous situations.
• Good people‑management, analytical and problem‑solving abilities.

Required skills

• Proficiency in MS Excel.
• Knowledge of Lean, Six Sigma and Kaizen methodologies.
• Basic SQL knowledge (advantageous).