Payroll Services Senior Expert

About the role

Novartis is hiring a Payroll Services Senior Expert in Cairo, Egypt, to manage end-to-end payroll operations for a small client group. The role coordinates with external payroll, tax and banking providers to deliver accurate, timely and compliant payroll, while analyzing payroll data, resolving operational issues and contributing to continuous improvement. Relocation support is not offered, so only apply if you can access Cairo.

The role may cover UAE/Gulf payroll (English essential, Arabic an advantage) or Sub-Saharan Africa payroll (French required); the successful candidate is aligned to the most suitable region based on experience and language.

Key responsibilities

• Manage payroll operations and ensure timely, accurate processing for a small client group.
• Coordinate with external payroll vendors, tax vendors and banks for seamless integration and compliance.
• Ensure adherence to local payroll regulations and tax laws, and stay updated on changes.
• Provide advice on payroll processes and standards, including continuous improvement initiatives.
• Handle service requests, answer questions and resolve issues with next-level support and experts.
• Analyze data to support payroll processes, productivity and cost efficiency.
• Maintain accurate payroll records and documentation, protecting data integrity and confidentiality.
• Support evaluation and improvement of payroll services and contribute to payroll projects.

Required profile

• At least 5 years of experience in an HR function.
• Minimum 2 years of hands-on payroll experience.
• Strong communication and stakeholder management skills.
• English and Arabic or French.
• Desirable: experience in a multinational or shared services environment, or with external payroll providers.

Required skills

• Proficiency in Excel (preferred).
• Accounting education background preferred.
• Workday experience is an added advantage.
• Familiarity with AI/digital tools and automation for payroll analysis is desirable.