People & Culture Operations Manager

About the role

The People & Culture Operations Manager leads the end‑to‑end payroll and personnel processes, ensuring compliance with labor laws, social insurance regulations, and internal policies. This role partners closely with Finance and government agencies to deliver accurate, timely HR services.

Key responsibilities

• Manage the full payroll cycle, including attendance, overtime, deductions, allowances and final settlements.
• Coordinate payroll accuracy and compliance with Finance and maintain audited payroll records.
• Oversee all personnel activities such as hiring documentation, contracts, renewals, transfers, promotions and terminations.
• Maintain complete and compliant employee files and manage leave administration and attendance records.
• Ensure full compliance with labor law, internal policies and handle governmental inspections and social‑insurance audits.
• Develop, update and enforce HR policies, procedures and operational guidelines.
• Manage the HRIS system, guaranteeing data accuracy and confidentiality.
• Generate HR reports, dashboards and analytics for management review.
• Lead HR system enhancements, automation and continuous‑improvement initiatives.
• Monitor team KPIs and support organizational compliance, governance and risk mitigation.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• 10‑12 years of experience in HR operations, personnel management and payroll.
• Strong knowledge of labor law, social‑insurance regulations and HR compliance.
• Proven leadership and people‑management abilities.
• High attention to detail, excellent communication and problem‑solving skills.

Required skills

• Microsoft Excel
• HRIS systems

What we offer

• Opportunity to lead a strategic HR function within a dynamic organization.
• Collaborative environment with focus on continuous improvement.