Product Manager - Observability AIOps

About the role

We are seeking a Product Manager to lead the strategy, roadmap, and delivery of our Full Stack Observability platform (Dynatrace) and its AI capabilities. You will collaborate with architecture, engineering, operations, and business teams to drive AI‑assisted operations, improve service reliability, and provide actionable insights across applications and infrastructure.

Key responsibilities

• Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives.
• Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI‑driven insights such as anomaly detection, forecasting, and correlation.
• Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience.
• Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows.
• Integrate Observability with ServiceNow, CI/CD pipelines, cloud platforms, and business processes to streamline operations.
• Leverage analytics to detect issues proactively, reduce noise, and optimise performance and resource usage.
• Champion an observability‑first and automation‑driven culture across teams.

Required profile

• Bachelor’s or Master’s degree in Computer Science, IT, or a related field.
• 5+ years of experience in Observability and AIOps within hybrid, complex environments.
• Strong knowledge of APM, logs, traces, RUM, SLI/SLOs, and service topology.
• Excellent communication and stakeholder‑management skills.
• Fluent English.

Required skills

• Hands‑on experience with Dynatrace or similar tools (Datadog, Splunk, New Relic).
• Experience with AIOps engines (correlation, deduplication, anomaly detection, auto‑remediation).
• Integration experience with ServiceNow, SAP, CI/CD pipelines, and cloud services (Azure, AWS, GCP).
• Understanding of modern application architectures, networks, databases, and infrastructure.