Quality Assurance Officer

About the role

This full‑time, on‑site position at Brooklyn Business School in Cairo focuses on monitoring, evaluating, and improving academic and administrative processes to meet institutional quality standards and accreditation requirements.

Key responsibilities

• Conduct quality audits and review documentation.
• Analyze data and performance indicators, preparing reports and recommendations.
• Collaborate with instructors, administrative staff, and leadership to implement quality assurance frameworks.
• Address non‑conformities and support best practices in teaching, assessment, and student services.
• Contribute to policy development and support internal and external review processes.
• Promote a culture of quality and accountability across the school.

Required profile

• Strong analytical skills with ability to interpret data, metrics and quality indicators.
• Basic experience in control and quality assurance practices.
• Basic experience in quality auditing, including planning, execution and follow‑up.
• Effective communication skills for presenting complex information.
• Bachelor’s degree in Business Administration, Quality Management, Education Management or related field.
• Familiarity with educational quality frameworks, accreditation processes or ISO standards (preferred).
• Strong organizational skills, attention to detail and ability to manage multiple initiatives.
• Proficiency in MS Office and data analysis tools; experience with LMS or ERP solutions is beneficial.

Required skills

• Quality Auditing
• Learning Management Systems
• ERP solutions
• Quality Assurance practices
• Data analysis tools
• MS Office