Renewal Coordinator – French Speaking

About the role

Docusign is looking for a French‑speaking Renewal Coordinator to manage a portfolio of contract renewals across an assigned territory. The role focuses on protecting revenue, expanding account value, and strengthening relationships with existing customers.

Key responsibilities

• Own end‑to‑end renewal negotiations, applying win‑win strategies that maximize contract value while maintaining customer trust.
• Identify and pursue incremental growth opportunities during the renewal process.
• Maintain a rolling forecast for the territory and flag renewal risks to internal teams.
• Collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop renewal strategies.
• Follow best practices for opportunity management, data quality, CRM hygiene, quoting and forecasting.
• Prioritize the portfolio to deliver the most favorable financial outcomes.

Required profile

• Proven experience in SaaS contract management or a similar renewal‑focused sales role.
• Strong analytical mindset with the ability to evaluate data and assess renewal health.
• Excellent communication skills in both French and English.
• Ability to work independently in a remote environment.

Required skills

What we offer

• Remote work arrangement with flexibility.
• Opportunity to contribute to a market‑leading e‑signature and CLM platform.
• Collaborative environment with cross‑functional teams.