Sales Desk Specialist

About the role

LSEG is expanding its presence in Cairo and seeks a Sales Desk Specialist to provide administrative support to the EMEA account management team. You will act as a bridge between customers and internal stakeholders, ensuring smooth deal execution and strong client relationships.

Key responsibilities

• Complete all client administrative tasks and maintain data hygiene in the sales pipeline.
• Collaborate with the customer operations team to execute deals and support account planning.
• Identify revenue‑growth opportunities and support the annual price‑increase process.
• Work closely with relationship managers, sales, legal and order‑management teams to resolve client scenarios.
• Maintain accurate contract documentation and handle diverse order types in the system.
• Drive the customer lifecycle framework to ensure renewals and minimise cancellations.

Required profile

• 2‑4 years of experience in sales operations, deal desk, customer success or commercial support.
• Understanding of the financial services industry.
• Strong attention to detail, organisational skills and ability to manage multiple deadlines.
• Problem‑solving mindset and ability to build relationships with internal and external stakeholders.
• Industry certifications are encouraged.

Required skills

• Basic knowledge of Salesforce.
• Familiarity with SAP.
• Understanding of Siebel.

What we offer

• Hybrid and flexible working arrangements.
• Inclusive culture with employee networks.
• Competitive referral bonus program.
• Private healthcare, wellness support and pension contributions.
• Professional development opportunities and paid volunteer time.