Teller (Fresh Graduate) – Cairo

About the role

The Teller is the first point of contact for customers in the branch, handling daily cash operations and inquiries. This entry‑level position is designed for fresh graduates eager to start a career in banking.

Key responsibilities

• Assist customers with withdrawals, deposits, currency exchange and other routine banking needs.
• Process cash deposits, cheques, withdrawals and expense redemptions using the core banking system.
• Verify cash and cheques for authenticity and report any irregularities.
• Exchange foreign currencies at dealer rates and ensure accurate cash handling.
• Maintain and reconcile daily cash and currency positions, including vault transactions.
• Follow all procedures, policies and regulatory guidelines related to cash operations, FX transactions and anti‑money‑laundering compliance.
• Provide product information, identify opportunities and direct customers to appropriate branch contacts.
• Support other tellers as needed and ensure proper key and vault handover.

Required profile

• Bachelor’s degree in Business, Commerce, Economics or a related field.
• Fresh graduate with a basic understanding of banking operations.
• Fluent in Arabic and English, both written and spoken.
• Strong communication, presentation and teamwork abilities.
• Ability to work under pressure while maintaining integrity and honesty.

Required skills