Associate Manager - Learning and Development

About the role

The Associate Manager – Learning and Development will lead the design, delivery and continuous improvement of training programmes across the organisation. Working within the People and Organization Department, you will ensure that learning initiatives align with business needs and foster a dynamic learning environment for all employees.

Key responsibilities

• Conduct annual learning and development needs analysis for every department.
• Develop and implement annual, quarterly and monthly training plans based on identified needs.
• Collaborate with department managers and the L&D team to support training initiatives.
• Design, develop and deliver induction, technical, functional and soft‑skills training programmes.
• Organise onboarding sessions and new‑hire orientation when required.
• Evaluate training effectiveness through post‑training assessments and annual reviews.
• Monitor departmental trainers, provide coaching and ensure on‑the‑job training requirements are met.
• Maintain training records, analyse L&D trends and coordinate with external training providers.

Required profile

• Bachelor’s degree in a related field with on‑the‑job and off‑the‑job training certification.
• Minimum 5 years of experience in Learning & Development.
• Proven experience leading L&D initiatives across all organisational levels, including eLearning.
• Experience applying strategic HR methodologies such as organisational design.
• Strong analytical, interpersonal, planning, negotiation and communication skills.

Required skills