Client Delivery Operations Associate

About the role

As a Client Delivery Operations Associate you will be the driving force behind client onboarding, configuration, feature roll‑outs and ongoing delivery for a fast‑growing B2B SaaS platform. This early‑career, individual‑contributor role works closely with account managers, product, engineering and support teams to ensure smooth client experiences.

Key responsibilities

• Own day‑to‑day execution of client work‑streams such as onboarding, configuration, feature roll‑outs and operational requests.
• Translate unclear client needs or internal discussions into clear actions, priorities and owners.
• Coordinate with account, product, engineering, support and operations teams to keep delivery moving.
• Investigate client issues by gathering context, checking configurations, reproducing problems and identifying blockers.
• Leverage AI and internal tools to accelerate investigation, documentation and follow‑up workflows.
• Maintain visibility on status, risks, decisions, dependencies and next steps.
• Communicate updates to clients and internal teams in a clear, confident manner.
• Continuously improve delivery playbooks, checklists and templates.

Required profile

• Strong sense of ownership and good judgment.
• Technical curiosity and ability to work through ambiguous client situations.
• Clear written and verbal communication skills.
• Motivation to thrive in a fast‑paced, high‑growth environment.

Required skills

What we offer

• Up to EUR 18,000 annual salary on a permanent full‑time contract.
• Fully remote work from anywhere in Egypt.
• 33 days paid leave and additional benefits.
• Flexible working hours aligned with UK weekdays.
• Opportunity to work with cutting‑edge hardware, tech stack and tools on a high‑growth product used by global brands.