Control & Reporting Assistant Analyst

About the role

The Control & Reporting Assistant Analyst is responsible for ensuring timely and complete cash collection of customer receivables, supporting the finance team in dispute resolution and reporting.

Key responsibilities

• Ensure daily collection of payments via mail, bank files, etc., prioritising by due dates.
• Book and clear payments by type (checks, drafts) and manage due‑date priority.
• Gather information on customer deductions to resolve issues quickly.
• Code disputes and route them to appropriate internal contacts within the CBS team.
• Conduct preventive dunning at month start and curative dunning (phone, fax, email, mail); escalate to Key Account Managers when needed.
• Acquire knowledge of assigned customers and distribution channels.
• Collaborate with Sales Administration and Rebates Clerk to resolve disputes and recover amounts.
• Provide necessary documentation (emails, transfer notices, reminders) to unblock orders.
• Monitor aging balances daily, detect late payments, and develop action plans.
• Synthesise customer data in Excel, highlighting due dates, delays, payment types.
• Understand clearing discrepancies between PEP and customer accounts and explain them to customers.
• Follow PepsiCo internal procedures for clearing, write‑off, etc.
• Work with outsourced IBM teams on transfer assignments, booking tracking, and balance monitoring.

Required profile

• 0‑1 year experience in a client accountant or similar role.
• Logical, rigorous, and oriented toward customer satisfaction.
• Strong interpersonal skills and ability to work in a team.
• Adaptable to internal and external customer needs.
• Fluency in French.

Required skills

• Advanced knowledge of Microsoft Excel.
• Experience with SAP.
• Ability to work with data analysis and reporting tools.