Front Desk Receptionist

About the role

The Front Desk Receptionist will be the first point of contact for patients at International Dental – IDCE in Nasr City, Cairo. Working full‑time on‑site, the role combines administrative duties with high‑quality customer service to support the clinic’s daily operations.

Key responsibilities

• Schedule patient appointments and manage the clinic’s calendar.
• Answer incoming phone calls, handle inquiries, and direct calls appropriately.
• Welcome patients, register their information, and ensure a smooth check‑in process.
• Maintain a professional and organized front‑desk environment.
• Coordinate with clinical and administrative staff to address patient needs.

Required profile

• Strong communication and reception skills.
• Professional demeanor with the ability to multitask and stay organized.
• Previous experience in a similar receptionist role is a plus.
• Bachelor’s degree or relevant certification is advantageous but not mandatory.

Required skills

• Proficiency in office software and tools.
• Effective phone etiquette and communication.