Project Operations Executive

About the role

The Project Operations Executive supports the successful delivery of client projects by bridging the Client Success and Operations teams. You will translate client requirements into platform configurations, ensure profiles are optimized, and help the monitoring and analysis teams work efficiently.

Key responsibilities

• Interpret client brief sheets and configure requests on the CARMA platform.
• Set up and maintain client profiles on the BODHI portal and grant Insight access.
• Review and optimize existing client profiles to meet evolving requirements.
• Create multilingual tags for global projects and edit profiles based on feedback.
• Conduct extensive client research and develop comprehensive keyword variations.
• Design and implement Boolean queries to capture relevant media content.
• Adhere to CARMA policies, mission, and vision.
• Perform additional duties as assigned by the manager.

Required profile

• Bachelor’s degree in MIS, Computer Science, Business Administration, or a related field.
• Excellent written and verbal communication in English and Arabic.
• Strong research and analytical abilities.
• Knowledge of keyword development, search queries, and Boolean logic.
• Proficiency in AI prompting tools.
• Advanced skills in Microsoft Office applications.
• Up to 1 year of relevant experience preferred.

Required skills

• Microsoft Office (Excel, Word, PowerPoint)
• AI prompting tools
• Boolean query development
• Keyword research techniques