Sales Specialist

About the role

The Sales Specialist will focus on driving course renewal revenue by engaging existing learners, understanding their ongoing education needs, and presenting tailored renewal options. This role is key to maintaining strong relationships and maximizing conversion rates within a performance‑driven environment.

Key responsibilities

• Contact existing customers to introduce course renewal options and increase conversion rates.
• Maintain regular follow‑up to assess learners’ needs and recommend personalized renewal solutions.
• Monitor student progress, analyze performance data, and develop appropriate renewal strategies.
• Handle customer inquiries, resolve concerns, and ensure high satisfaction throughout the renewal process.

Required profile

• Minimum 1 year of experience in sales or a related field.
• Strong communication and interpersonal abilities to identify and address customer needs.
• Comfortable working in a target‑driven environment with a positive, results‑oriented mindset.
• Highly motivated to meet and exceed sales targets, with a focus on performance and commission.

Required skills