Senior Associate – Microsoft Dynamics 365 F&O (ETIC)

About the role

PwC’s Business Application Consulting team is seeking a Senior Associate for its ETIC practice, focusing on Microsoft Dynamics 365 Finance & Operations. The role involves analysing client requirements, designing and implementing ERP solutions, and delivering training and support to ensure seamless adoption of the technology.

Key responsibilities

• Analyse client business processes and translate them into functional requirements for Microsoft Dynamics 365 F&O.
• Configure, customise and deploy Dynamics 365 Finance & Operations modules.
• Lead end‑to‑end ERP implementation projects, coordinating with technical and functional teams.
• Provide training, documentation and post‑go‑live support to client users.
• Collaborate with cross‑functional consultants to ensure integrated solutions.
• Identify improvement opportunities and propose innovative solutions.

Required profile

• Bachelor’s degree or equivalent qualification.
• Several years of experience delivering ERP implementations, preferably with Microsoft Dynamics 365.
• Strong analytical mindset and ability to understand complex business processes.
• Professional communication skills and a proactive, collaborative attitude.

Required skills

• Microsoft Dynamics 365 Finance & Operations
• ERP implementation
• Business Process Analysis
• Data Management
• CRM Analytics
• CRM Implementations
• CRM Project Management