Accounts Receivable Specialist – Hotel

About the role

We are seeking an Accounts Receivable professional to join our hotel within the Accor network. The role will ensure accurate invoicing, timely collections, and proper reconciliation of guest and corporate charges, supporting the financial health of the property.

Key responsibilities

• Prepare and issue invoices to corporate clients, travel agents and direct‑bill accounts, ensuring charges for rooms, services and other hotel expenses are accurate.
• Monitor aging reports, follow up overdue accounts, and work with clients to resolve discrepancies and secure payments.
• Reconcile accounts receivable transactions, support month‑end and year‑end closing, and document adjustments, write‑offs and other account activities.
• Track cash flow, process payments promptly, and produce regular reports on receivable balances, collections and aging for management.
• Maintain compliance with hotel policies, accounting standards and regulatory requirements, and support internal controls to protect assets.
• Address billing inquiries or disputes from guests, clients or internal departments, offering payment plans or alternative solutions when needed.
• Collaborate with Front Desk, Sales and Reservations teams to ensure all charges are captured and revenue is recognized correctly.

Required profile

Required skills