Call Center Agent – Vodafone Ireland Customers
VOIS Egypt · Cairo
Job description
About the role
Join VOIS Egypt as a front‑line interface for Vodafone Ireland customers. You will handle inbound phone calls, resolve inquiries, and ensure a high‑quality customer experience while representing the company positively.
Key responsibilities
- Answer incoming calls from Vodafone Ireland customers.
- Identify issues, provide solutions, and close inquiries efficiently.
- Maintain the company’s image by delivering courteous and professional service.
- Follow established procedures and document interactions accurately.
Required profile
- Fluent English (C1 level required).
- Egyptian nationality.
- Graduates or drop‑outs are welcome.
- Male or female candidates.
- Previous experience in an English‑language call centre is a plus.
Required skills
What we offer
- Very attractive compensation package.
- Hybrid work model (2 days onsite per week).
- Laptop/PC and internet allowance provided.
- 5‑day work week with rotating 2‑day off schedule.
- Annual leave balance, profit sharing, and social, medical and life insurance.
- Annual salary increase.
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Published 1 month ago
Expires 2 weeks from now
41 views · 0 interested
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VOIS Egypt
Cairo