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Call Center Intern

Travco Properties · Gizeh

🇬🇧 English
Microsoft Office

Job description

About the role

This internship offers the opportunity to work in a dynamic call centre environment, supporting customers through phone interactions. You will develop professional communication skills while assisting the team with daily administrative tasks.

Key responsibilities

  • Answer incoming customer calls and respond to basic inquiries.
  • Transfer calls to the appropriate department when necessary.
  • Follow up on customers' requests and ensure timely resolution.
  • Update and maintain customer information and case records.
  • Log customer complaints and service requests accurately.
  • Assist the team with routine administrative duties.
  • Maintain a professional and friendly attitude during all customer interactions.

Required profile

  • Strong communication and customer service abilities.
  • Good listening and problem‑solving skills.
  • Basic computer proficiency and familiarity with Microsoft Office.
  • Ability to thrive in a fast‑paced environment.
  • Current university student or recent graduate.

Required skills

  • Microsoft Office

Questions fréquentes

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Published 2 months ago

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Travco Properties

Gizeh