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This job expired on 19/07/2026. It no longer accepts applications.
Community Manager
MBC GROUP · 6 Octobre
Job description
About the role
We are looking for a proactive Community Manager to engage with our audience across brand and community social channels. You will act as the primary point of contact for fans, building strong relationships and representing the brand online.
Key responsibilities
- Communicate directly with fans to foster relationships and maintain a visible external presence.
- Respond promptly to customer comments, inquiries, and chat messages.
- Monitor social discussions and sentiment, identify trends, and report on the Voice of the Customer.
- Coordinate with the client’s Social Media team and account managers.
- Build and nurture relationships with followers and customers.
Required profile
- At least 1 year of experience in social media moderation or customer service (chat accounts).
- Excellent interpersonal and presentation skills.
- Hands‑on experience managing social media platforms.
- Strong attention to detail, critical thinking, and problem‑solving abilities.
Required skills
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MBC GROUP
6 Octobre
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