Customer Service Agent for Vodafone UK (Hybrid)
VOIS Egypt · Cairo
Job description
About the role
Act as the front‑line interface for Vodafone UK customers, handling phone inquiries and delivering solutions. The role focuses on maintaining a high‑quality customer experience and representing the company positively.
Key responsibilities
- Answer incoming calls from Vodafone UK customers and address their questions.
- Resolve customer issues efficiently while ensuring satisfaction.
- Uphold the company’s image by delivering professional service.
Required profile
- Fluent in English (C1 level required).
- Graduates only, Egyptian nationality mandatory.
- Strong communication and interpersonal abilities.
- Open to both male and female candidates.
What we offer
- Hybrid work model (2 days onsite per week).
- Competitive compensation package.
- Laptop/PC and internet allowance provided.
- 5‑day work week with rotating 2‑day off schedule.
- Profit sharing, social and medical insurance.
- Annual salary increase after conversion.
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Published 2 weeks ago
Expires 1 month from now
26 views · 0 interested
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VOIS Egypt
Cairo