Customer Service Agent – Vodafone UK Account
VOIS Egypt · Cairo
Job description
About the role
VOIS Egypt is looking for a front‑line Customer Service Agent to handle Vodafone Ireland (UK) account calls. You will interact with customers by phone, resolve inquiries and ensure a positive experience.
Key responsibilities
- Answer inbound calls from Vodafone Ireland customers and address their questions.
- Resolve issues promptly while maintaining the company’s professional image.
- Maintain high standards of customer experience throughout each interaction.
Required profile
- Fluent English at C1 level (mandatory).
- Egyptian nationality required.
- Graduates and drop‑outs are welcome to apply.
- Previous experience in an English‑language call centre is a plus.
- Strong communication and soft‑skill abilities.
- Open to both male and female candidates.
What we offer
- Very attractive compensation package.
- Hybrid work model (2 days onsite per week).
- Laptop/PC and internet allowance provided.
- 5 working days plus 2 rotational days off.
- Profit‑share scheme.
- Social, medical and life insurance.
- Annual salary increase.
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Published 3 days ago
Expires 1 month from now
21 views · 0 interested
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VOIS Egypt
Cairo