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This job expired on 21/07/2026. It no longer accepts applications.
Customer Service Representative – On‑site in Cairo
Concentrix · Le Caire
Job description
About the role
Concentrix is looking for a Customer Service Representative to join its Cairo call‑center. This full‑time, on‑site position focuses on delivering high‑quality support to customers, handling technical inquiries and ensuring a positive overall experience.
Key responsibilities
- Provide exceptional phone and chat support to customers.
- Maintain professional phone etiquette and clear communication.
- Handle technical questions, troubleshoot issues and deliver effective solutions.
- Ensure customer satisfaction by following up and resolving concerns promptly.
- Document interactions accurately in the company’s systems.
Required profile
- Graduate or dropout with a military certificate.
- No prior experience required.
- English proficiency at B2 level or higher.
- Strong communication skills and readiness to start immediately.
Required skills
- Basic computer usage.
What we offer
- Competitive salary – highest in the market.
- Social and medical insurance.
- Door‑to‑door transportation for female staff after 9 PM.
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Concentrix
Le Caire
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