Customer Support Representative – Vodafone UK (Hybrid)
VOIS Egypt · Cairo
Job description
About the role
Join Vodafone UK’s award‑winning customer service team as a Customer Support Representative. Based in Cairo, you will deliver world‑class assistance to Vodafone customers, ensuring a seamless and satisfying experience.
Key responsibilities
- Respond to inbound customer inquiries via phone, chat or email.
- Troubleshoot technical and service‑related issues.
- Provide accurate information on Vodafone products, plans and promotions.
- Maintain Vodafone’s high standards of service quality and professionalism.
Required profile
- Recent graduate or candidate on a gap year; 0–5 years of relevant experience.
- Fluent English (minimum B2, preferably C1).
- Willingness to work rotational shifts (no overnight shifts).
- Egyptian nationality.
Required skills
What we offer
- Hybrid work model with the option to work from home.
- Clear fast‑track promotion path for high performers.
- Inclusive, supportive culture recognized as industry‑leading.
- Access to continuous learning and development programs.
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Published 3 weeks ago
Expires 1 month from now
29 views · 0 interested
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VOIS Egypt
Cairo