English Customer Service – Medical Insurance Account
Alorica · Sheikh Zayed City
Job description
About the role
The Customer Service, English Medical Insurance Account is a full‑time, rotational‑based, on‑site position located in Sheikh Zayed City. Team members handle English‑language interactions for medical insurance customers, answering inquiries, resolving issues, processing requests, and providing accurate product and service information.
Key responsibilities
- Answer customer inquiries in English.
- Resolve issues and complaints.
- Process service requests.
- Provide accurate product and service information.
Required profile
- B2 to C1 level English proficiency.
- Previous customer service experience.
- Comfort working on‑site in Sheikh Zayed City with flexible rotational shifts.
- Strong customer handling skills.
- Graduates and/or dropouts may apply.
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Published 2 weeks ago
Expires 3 weeks from now
29 views · 0 interested
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Alorica
Sheikh Zayed City