English Customer Service Representative – Voice & Chat
Concentrix · El Sheikh Zaid
Job description
About the role
We are seeking enthusiastic English‑speaking candidates to join our customer support team, providing voice and chat assistance to a global market. The position is based in Sheikh Zayed and involves handling inbound calls.
Key responsibilities
- Respond to inbound customer inquiries via phone and chat.
- Maintain service quality during 9‑hour rotational shifts covering 24/7 operations.
- Take a 1 hour 15 minute break as scheduled.
Required profile
- Graduates or undergraduates with no ongoing academic commitments.
- Strong communication and customer handling abilities.
- Fluent in English.
Required skills
What we offer
- Attractive salary.
- Social and medical insurance coverage up to EGP 500K.
- Career progression after 6 months.
- Free access to online learning and development courses.
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Published 13 hours ago
Expires 1 month from now
6 views · 0 applications
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Concentrix
El Sheikh Zaid