Front Desk Representative

About the role

We are looking for a Front Desk Representative to be the first point of contact for visitors and callers at our Qesm El Doki office. The role is full‑time, on‑site and supports the smooth operation of the reception area while providing basic administrative assistance.

Key responsibilities

• Greet and welcome all visitors, direct them to the appropriate department and maintain a professional reception environment.
• Answer, screen and route incoming phone calls using the PBX system, ensuring courteous phone etiquette.
• Manage reservations, appointments and meeting room schedules accurately.
• Maintain visitor logs, receive and distribute mail and deliveries.
• Provide general administrative support such as data entry, filing and handling inquiries.

Required profile

• High school diploma or equivalent; higher education is a plus.
• Previous experience in front‑desk, reception or hospitality environments.
• Professional appearance, punctuality and reliable work ethic.
• Strong organizational skills and attention to detail.

Required skills

• Proficiency with basic office software (email, calendar applications, spreadsheets).
• Experience using phone or PBX systems.
• Excellent verbal communication and phone etiquette.

What we offer

• Opportunity to work in a leading Egyptian industrial group.
• Professional environment that values safety, operational excellence and continuous improvement.