Hostess

About the role

We are looking for a friendly and professional Hostess to join our team at the first Morgans Originals hotel in Egypt. You will be the first point of contact for guests, ensuring they feel welcomed and valued from the moment they arrive.

Key responsibilities

• Greet guests warmly and professionally as they arrive.
• Manage guest reservations and seating arrangements using the restaurant’s reservation system.
• Escort guests to their tables promptly and accommodate special seating requests.
• Handle waitlists efficiently during peak periods and keep guests informed of wait times.
• Address guest concerns quickly to ensure a top‑tier service experience.
• Assist with special celebrations such as birthdays and anniversaries.
• Stay informed about menu items, daily specials, and unique offerings to provide accurate recommendations.
• Coordinate with the kitchen, bar, and service teams to ensure smooth operations.
• Maintain a clean, organized, and inviting front entrance and lobby area.
• Perform additional duties as assigned by management.

Required profile

• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks in a fast‑paced environment.
• Strong attention to detail and a proactive attitude.
• Flexibility to work varied shifts, including evenings and weekends.

Required skills

• Proficiency with reservation and seating management software.