HR Managed Services Senior Associate (HR Generalist/HCBL)

About the role

PwC’s Technology and Innovation Centre (ETIC) in Cairo is seeking a Senior Associate to join its Managed Services HR Operations team. The role focuses on delivering end‑to‑end HR support for clients, ensuring smooth employee lifecycle management and compliance with local labour regulations.

Key responsibilities

• Coordinate and support the transition of HR processes from client organizations to PwC’s Managed Services team.
• Maintain accurate employee records in HR systems, ensuring data integrity and confidentiality.
• Handle employee inquiries, off‑boarding, payroll and benefits administration, and absence management.
• Organise and archive HR documentation such as contracts and performance reviews for compliance.
• Collaborate with cross‑functional teams to streamline HR workflows and improve the overall employee experience.

Required profile

• University degree in Human Resources, Business Administration or a related field.
• Several years of experience in HR operations or generalist roles, preferably within a managed services environment.
• Strong understanding of Egyptian labour laws and HR best practices.
• Excellent communication skills and the ability to act as a primary HR point of contact for client queries.

Required skills

• SAP
• Oracle
• AWS
• Azure
• Google Cloud Platform